Residential Plumbing Service Technician Mechanicsburg

Residential Plumbing Service Technician

Full Time • Mechanicsburg
Benefits:
  • 401(k) matching
  • Company car
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Customer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience. The ability to effectively communicate with all customers and fellow staff. Representative duties include:
 
  • Perform repairs, installation, routine service and maintenance on residential and commercial plumbing equipment to the standards set forth by ZPH through initial and on-going training
  • Assess client concerns regarding plumbing and provide the necessary recommendations to address said concerns
  • Make necessary on-site repairs or schedule repairs to be completed with client approval
  • Keep detailed account of work performed during each scheduled appointment, including all necessary information and signatures  
  • All on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completed. 
  • The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients.
  • Utilize and understand company dispatching software 
  • Maintain a professional appearance at all times through company provided uniforms and recommended attire set forth in the company handbook.
  • Perform related duties as assigned by manager, supervisor, or President
  • Physical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses   
  • Perform job duties without direct oversight or assistance.
  • Maintain regular communication with office personnel for status updates and job scheduling.
  • Submit parts-requests to the Parts Department for Work in Progress (WIPs) repairs and follow-through with work-in-progress jobs with clients and office staff.
  • Provide thorough and prompt follow-up communication to clients
  • Maintain a clean, organized and fully stocked company vehicle.  Company vehicles are to be washed weekly and waxed twice a year.
  • Provide personal tools as set forth by company tool policy
  • Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturdays may be available. Schedules will be determined at the time of hire. After-hours coverage will be determined by Plumbing Supervisor. 
  • Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed
  • Keep all client relationships consistent, positive and only as working relationships 
  • Adherence to ZPH handbook, policies and procedures
Compensation: $18.00 - $24.00 per hour




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Some perks of a ZPH Team Member

We provide an abundance of benefits to ensure our team has the tools to succeed.

Pay and Benefits
We do our best to ensure our team is compensated based on their work and experience. As you grow and learn, so too should your earning potential. Our team also takes advantage of things like excellent medical insurance, retirement matching, and so much more.
Family Owned Company
As a small, local company we value each and every one of our team members. We provide paid vacation, time-off, and holidays along with the flexibility around scheduling for personal needs from time to time.
Tools and Equipment
Both our office and technical team members are supplied with the tools needed to do their job to the best of their ability. Our technicians are provided uniforms and even company vehicles to handle their commute.
Training and Growth
We provide ample on-the-job training using the best practices in the industry. External opportunities are available through our network of manufacturers and distributors.